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Terms and conditions

Terms & Conditions regulates the content and services available on the www.bodycollagen.com, called later Website, that owner and administrator is Bodycollagen Group, called later seller, based in Great Britain:

Bodycollagen Group
9 Magpie Close
Bordon GU35 0XY
Great Britain.

On the Website there are available only products manufactured by Colway and Colway International.

All prices include VAT, but not include delievery fee.

1. Limited reliance and limitation of liability

On the Website we are putting an effort to publish most accurate information, but we cannot guarantee to accuracy, timeliness and completeness of any material on the Website. Therefore use of the Website is on Your own risk and if You don't accept those terms, You are free to stop use the Website.

2. Your use of the Website

By accepting the Terms & Conditions you confirm that all information and details provided by you to us (including on registration and delivery details) are true, accurate and up to date.

3. No warranty

The Website and the Content are provided "as is" excluding any warranties of any kind, either express or implied, to the fullest extent permissible pursuant to applicable law including (but not limited to) the exclusion of warranties of title, merchantability, satisfactory quality, fitness for a particular purpose and non-infringement of proprietary or third party rights. Bodycollagen Group further accepts no responsibility or liability for functions contained on the Website and makes no warranties that the Website will operate uninterrupted or error-free or that defects will be corrected. Please note that some jurisdictions do not allow the exclusion of implied warranties, so some or all of the above exclusions may not apply to you.

Bodycollagen Group does not warrant that the Website is compatible with your computer equipment or that the Website or its server is free of errors or viruses, worms or "Trojan horses" and Bodycollagen Group is not liable for any damage you may suffer as a result of such destructive features.

Bodycollagen Groupshall not be held responsible for Content provided by third parties. Bodycollagen Group is also not responsible for the reliability or continued availability of the telephone lines and equipment you use to access the website.

These Terms do not affect your statutory rights or your legal rights as a consumer. 

4. Changes on the Website

You accept that Bodycollagen Group has the right to change the content, assortment or technical specifications of any aspect of the Website at any time at Bodycollagen Group sole discretion. You further accept that such changes may result in your being unable to access the website. 

5.Products, Offers & Discount Codes

1. All products are subject to availability.

2. Vouchers are non-refundable and cannot be exchanged for cash. Terms and conditions regarding voucher validity are contained on / with each voucher.

3. Vouchers can only be used if a minimum order amount is met (excluding postage costs). The minimum order amount will be shown on / with the voucher.

4. Discount codes/ Vouchers are not valid with any other offer, promotion, on clearance products or/and online voucher codes. 

There can be only one voucher per order or per shopping cart purchase.

5. If you would like to place an order that is worth more than your voucher amount, you can pay for the difference using Visa or MasterCard or PayPal. If the voucher is worth more than the order, the difference will not be refunded and cannot be applied to a future order; therefore if you do not use the entire voucher amount, the difference will be lost.

6. Vouchers can only be used on a specific selection of products. If you have any questions regarding this, please do not hesitate to contact us.

7. Some vouchers can only be redeemed on specific items or groups of items. Vouchers that are targeted to new users can only be redeemed if you do not yet have an account www.bodycollagen.com or/and have not purchased goods on our website before.  Further restrictions can be found in the email containing the voucher.

8. Vouchers can only be used on the products price and cannot be used for postage costs.

9. Without the permission of Bodycollagen Group, it is not permitted to sell, trade or purchase vouchers or vouchers codes in any way. This also applies to purchasing vouchers or voucher codes from third parties.

10. Bodycollagen Group reserves the right to discontinue a voucher or withdraw from any offer at any time or to modify any vouchers terms and conditions.

Please let us know if you have any questions. You can contact our customer service at any time through our contact form.

Remember to enter in your voucher code when ordering on www.bodycollagen.com

6. Bodycollagen Discount Card

Bodycollagen Group offers participation in Bodycollagen Discount Programme, that assures discount from 10% to maximum 30% for every product available on the Website. Bodycollagen Group guarantees that participant (owner of the account that takes participates in the Programme) will not loose gained discount until the Website is running.

The discount increases 1% after every £100 (counted in retail prices, without posting fees) as follow:

0-£99 - 10% discount,
£100-£199 - 11% discount,
£200-£299 - 12% discount,
£300-£399 - 13% discount,
£400-£499 - 14% discount,
£500-£599 - 15% discount,
£600-£699 - 16% discount,
£700-£799 - 17% discount,
£800-£899 - 18% discount,
£900-£999 - 19% discount,
£1.000 and over - 20% discount.

The discount is assigned to particular account on www.bodycollagen.com after applying to join the Bodycollagen Discount Card. The Customer will receive a confirmation with Bodycollagen Discount Card. The discount is automatic. 

7. Free delivery

Free delivery applies to orders over a specific treshold, that depends on a destination and participation of Bodycollagen Discount Programme. For customers from UK Mainland it is £90. 

8. Local laws and regulations

The Website is not directed at any person in any jurisdiction where for any reason the publication or availability of the Website is prohibited. Those in respect of whom such prohibitions apply must not access the Website. Bodycollagen Group does not represent that either the Website or the Content are appropriate for use or permitted by local laws in all jurisdictions. Those who access the Website do so on their own initiative and are responsible for compliance with applicable local laws or regulations; legal advice should be sought in cases of doubt.

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Do You need any help? Do You have any question? Don't hesitate to contact us:

Mobile phone: +44 7854 609036 
Skype: Bodycollagen
FaceBook: https://www.facebook.com/Bodycollagen

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